Can I use someone else's Secure Key? If you suspect that your Internet Banking credentials have been compromised, please contact our Customer Service Numbers immediately. The Secure Key is now temporarily locked. For your protection, you should memorize your log on credentials and not keep any notation of them on or with your computer. Devices like these are commonly being used for secure transactions all around the world. To generate a new Security Code, simply press the light-grey button of the Security Device again.
You must enter the Security Code to access full online banking services, such as transfer to non-registered accounts, access to Global View, and other classified high risk transactions. We are not liable for any damages or costs of any type arising out of or in any way connected with your use of the services of a third party institution. You should order a replacement Secure Key by calling 19007 if you are in Egypt, or +202 3535 9100 if you are outside Egypt. To clear the browser's cache for Internet Explorer 7. If you find your old phone, you won't be able to reuse your old Digital Security Device.
In the interim you can continue to logon using your password and get access to Online Banking with low risk transactions, or call us at 19007 within Egypt , on +202 3535 9100 outside Egypt for conducting any high risk transactions. The nature of modern mobile phones, with their ability to download software, makes it much more difficult to guarantee the same level of robust security found on the physical device. Please download your statements and keep for future records. You understand that, as your agent, we may provide to such financial institution such information as may be required to verify the instructions and may constitute a valid security procedure under the rules governing such Account. Note: The screen displays and the images of the website are for reference and illustration purposes only. You understand that financial institutions receiving the Bank to Bank Transfer instructions may rely on such information.
If you upgrade your mobile phone while you still have your original phone, simply begin the activation of your replacement Digital Secure Key on your new device and it will automatically deactivate the old Digital Secure Key. Your Personal Internet Banking services will also end if you close all accounts linked to your Personal Internet Banking profile. After two seconds, the device works as normal. Yes, you can as long as you are the primary cardholder. If you forgot your primary password or secondary password, select the Forgotten your password link on the log on screen.
You can change your log on credentials, at any time. For more information regarding access to joint accounts on Personal Internet Banking, please see Section 7 of this Agreement below. In order to view, print or save copies of your account statements and documents, you will need to ensure that the computer or device you are using meets the hardware and software requirements specified by the Electronic Communications Disclosure. The bAtt messages are displayed for two seconds each time the device is switched on. Date of Immediate Transfer Request On a day other than a Business Day Date Immediate Transfer will be made Transaction will post the next Business Day after the transfer is requested. You can do this by calling 19007 if you are in Egypt, or +202 3535 9100 if you are outside Egypt.
Deviating from Security Procedures You agree to allow us to authorize any financial institution at which you have an Account to accept funds and transfer instructions in accordance with any authorization procedures as may be agreed from time to time between you and such financial institution, or between us, on your behalf, and such financial institution, without verifying the instructions under the established security procedures, regardless of whether such security procedures were agreed by you directly or by us on your behalf. The time required to activate the biller for your account varies with each biller. Throughout history, people have always found ingenious ways to protect what's important to them. After downloading the software, follow the instructions for installing the program. You should ensure that you are entering the reset code exactly as it appears on screen. To activate Mobile Security Key on your new phone,.
Once entered, press the yellow button once again to generate a six-digit code. You could lose all the money in your account plus your maximum overdraft line of credit. The Secure Key is now temporarily locked. It helps us validate your identity to ensure you're protected from all fraudulent activities. No, each country uses its own Secure Key security system. Each time you log on, you'll be asked for your username, the answer to a memorable question and a unique code your personal Secure Key will generate. There is no replacement cost.
If the debit side fails or is returned for any reason and the credit side has been released and cannot be collected, you authorize our service provider to collect from the Account to which the credit side of the funds transfer was sent. Please note that you do not need cellular service or internet access to generate a security code. If you have already ordered or received your Secure Key and not activated within 90 days, you will not be able to login to online banking. You should avoid using sequential or repeated numbers such as 1234 or 1111. We can then arrange to send you a new activation code and you can activate the Digital Security Device on your new smartphone.